REPRINTED FROM: http://drycas.club.cc.cmu.edu/~red_trek/relay.html

TTY Relay Phone Number List


Since I am located in the United States I am afraid my sources of information is mostly limited to this country. If you know of TTY relay services available in other countries please do e-mail me with that information at ashettle@patriot.XnetX so I can add it to this list (please REMOVE all X's from my email address before sending your email. I have added these X's to fool spam programs that harvest email addresses from the web for the purposes of sending spam to them. So far, I have managed to keep my new email account at XXashettle@patriotX.net mostly spam free and would like to keep it that way. Thank you.)

If you are hearing and have never used the TTY relay service before, relax: Communication assistants at TTY relay services are always happy to answer your questions about how to use their service. Just call the appropriate number for your region, or choose one of your nationwide relay services (use the voice line, if there is a choice).

THERE IS NO CHARGE FOR USING TTY RELAY SERVICES IN THE UNITED STATES. YES, THAT MEANS USING RELAY IS COMPLETELY FREE. The same is probably also true for similar services in other countries, but check the policies when calling your local service. Usual long distance phone charges do, however, still apply for long distance calls.

This should go without saying, but in almost all cases, you need to know the local language to use the relay service of a particular country (for example, to use the TTY relay service in the United States you should know English; to use the relay service in Costa Rica, you should know Spanish, etc.) A few states in the United States do also provide service in Spanish, but I am not aware of which states these are. If you know of any TTY relay services that are able to assist clients in some language other than the obvious, please let me know.

Some acronyms and terminology to be aware of when reading this list:

TTY = Teletypewriter. Also known as TDD (Telephone Device for the Deaf) or TT (Text Telephone). In some countries, it is known as a "minicom." TTYs are used by people who are deaf, hard of hearing, or speech impaired to communicate on the phone. A TTY enables users to type and read for communication instead of speaking and listening.

Telebraille = Similar to a TTY, but using braille instead of text. Used by deaf-blind people to enable them to communicate on the phone. Unfortunately, telebraille equipment is not yet compatible with standard TTY equipment.

VCO = Voice Carry Over. Some deaf and hard of hearing people need TTY relay assistance to understand what is being said on the telephone but are able to speak clearly. If a VCO (voice carry over) feature is available, they can speak directly to their contact while still using relay to understand what is being said.

IMPORTANT DISCLAIMER: I am NOT any kind of "expert" on TTY relay services, TTYs, computers, or any other associated technology. That means I am NOT able to answer questions like "How do I set up my computer so I can use it like a TTY?" or, "Where do I buy a TTY?" or whatever. Please do NOT email me with questions of this nature. I won't know the answer, and in many cases I won't know where to refer you. Sorry. You'll have to look somewhere else on the web.

OPEN REQUEST: Please make this page obsolete. I set up this listing of TTY relay services some years ago because I thought it might help a few people. I've left it here because I still think it can be useful, and because I haven't heard of anything better on the web (though, admittedly, I haven't gone looking). However, I don't have the time and energy to double check my information, or to make sure all my information is current, or to obtain new information (e.g., additional countries, etc.). I would much rather devote any time and energy I have to improving my deafintl email discussion list for people with an interest in deaf communities in developing nations (the "Third World") or raising money for the International Deaf Education and Advancement Fund. I would be delighted to learn of another web page somewhere that has more up-to-date or more extensive information about TTY relay services than this one. That way, I could simply link to that page instead of providing the information myself. Please let me know (preferably at XXashettle@patriot.netX, omit all Xs) if you know of a web page that's like this one but better, or let me know if you're willing to do the work to set up a web page like it yourself.



Argentina

Nationwide relay services

Someone sent me email saying that the relay service in Argentina operates 24 hours a day, 7 days a week. However, this person did not provide me with the phone number for the relay service in Argentina.


Aregentina               ??


Brasil

Nationwide relay services

The relay service in Brasil (Brazil) operates 24 hours a day, 7 days a week.


Brasil                    1402


Canada

Nationwide relay services

The relay service in Canada operates 24 hours a day, 7 days a week. Relay operators are bilingual in English and French.


Canada (all provinces)     1 (800) 855-0511 (Voice)

Canada (all provinces)     711 (TTY)


Costa Rica

Nationwide relay services

The Costa Rican relay service is available during business hours Monday through Friday and for limited hours on the weekend. Someone please let me know if you know more precisely what their hours are.


Costa Rica                 138


Italy

Nationwide relay services

The hours for the Italian relay service is: Monday to Friday from 9 a.m. to 3 p.m. and from 5:30 p.m. to 9:30 p.m.; Saturday from 9 a.m. to 3 p.m.; Sundays and holidays from 1 p.m. to 7 p.m.


Italy                      0039/055-650-5551 (Voice)

Italy                      0039/055-650-5552 (TTY)


United States

Nationwide relay services

All TTY relay services listed here for the United States are available 24 hours a day every day, including weekends and holidays.


AT&T                       (800) 855-2880 (TTY)

AT&T                       (800) 855-2881 (Voice)

AT&T                       (800) 855-2882 (ASCII service)

(not sure 

what carrier)              (800) 833-6385 (Telebraille)

MCI                        (800) 688-4889 (Voice/TTY)

Sprint                     (800) 877-8973 (Voice/TTY)

(not sure

what carrier)              (800) 833-6386 (Text/Speech)


State by state relay services in the U.S.

Please note that, in many states, you can now dial

711

to reach the your local TTY relay service, both with voice and with TTY. If the number in the list provided below does not seem to work for your state, please try dialing 711. Also, please inform me if you see any mistakes in this list, ideally at both red_trek@drycas.club.cc.cmu.edu and at ashettleX@patriot.net (REMOVE the X in the second email address). Thank you.


Alabama                    (800) 548-2546 (TTY)

Alabama                    (800) 548-2547 (Voice)

Alaska                     (800) 770-8973 (TTY)

Alaska                     (800) 770-8255 (Voice)

Arizona                    (800) 367-8939 (TTY)

Arizona                    (800) 842-4681 (Voice)          

Arkansas                   (800) 285-1131 (TTY)

Arkansas                   (800) 285-1121 (Voice)

California                 (800) 735-2929 (TTY)

California                 (800) 735-2922 (Voice)

Colorado                   (800) 659-2656 (TTY)

Colorado                   (800) 659-3656 (Voice)

Colorado                   (800) 659-4656 (ASCII service)

Connecticut                (800) 842-9710 (TTY)

Connecticut                (800) 833-8134 (Voice)

Delaware                   (800) 232-5460 (TTY)

Delaware                   (800) 232-5470 (Voice)

District of Columbia       711 (TTY/Voice)

Florida                    (800) 955-8771 (TTY)

Florida                    (800) 955-8770 (Voice)

Georgia                    (800) 255-0056 (TTY)

Georgia                    (800) 255-0135 (Voice)

Hawaii                     (808) 643-8833 (TTY)

Hawaii                     (808) 643-8255 (Voice)

Idaho                      (800) 377-3529 (TTY)

Idaho                      (800) 377-1363 (Voice)

Illinois                   (800) 526-0844 (TTY)

Illinois                   (800) 526-0857 (Voice/TTY)

Indiana                    (800) 743-3333 (Voice/TTY)

Iowa                       (800) 735-2942 (TTY)

Iowa                       (800) 735-2943 (Voice)

Kansas                     (800) 766-3777 (Voice/TTY)

Kentucky                   (800) 648-6056 (TTY)

Kentucky                   (800) 648-6057 (Voice)

Louisiana                  (800) 846-5277 (TTY)

Louisiana                  (800) 947-5277 (Voice)

Maine (instate)            955-3323 (TTY)

Maine (instate)            955-3777 (Voice)

Maine (outstate)           (800) 437-1120 (TTY)

Maine (outstate)           (800) 457-1220 (Voice)

Maryland                   711 (Voice, in Maryland only)

Maryland                   (888) 826-9673 (VCO) (888-VCO-WORD)

Maryland                   (877-735-5151 (ASCII service)

Maryland                   (900) 386-3323 for 900 services (pay per call)

Maryland                   (800) 785-5630 (speech to speech relay)

Maryland                   (800) 735-2258 (Voice/TTY) (800 REL-BALT)

Massachusetts              (800) 439-2370 (Voice/TTY) 

Michigan                   (800) 649-3777 (Voice/TTY)

Minnesota                  (800) 627-3529 (Voice/TTY)

Mississippi                (800) 582-2233 (Voice/TTY)

Missouri                   (800) 735-2966 (TTY)

Missouri                   (800) 735-2466 (Voice)

Montana                    (800) 253-4091 (TTY)

Montana                    (800) 253-4093 (Voice)

Nebraska                   (800) 833-7352 (TTY)

Nebraska                   (800) 833-0920 (Voice)

Nevada                     (800) 326-6868 (TTY)

Nevada                     (800) 326-6888 (Voice)

New Hampshire              (800) 735-2964 (Voice/TTY)

New Jersey                 (800) 852-7899 (TTY)

New Jersey                 (800) 852-7897 (Voice)

New Mexico                 (800) 659-8331 (TTY)

New Mexico                 (800) 659-1779 (Voice)

New York                   (800) 662-1220 (TTY)

New York                   (800) 421-1220 (Voice)

North Carolina             (800) 735-2962 (TTY)

North Carolina             (800) 735-8262 (Voice)

North Dakota               (800) 366-6888 (TTY)

North Dakota               (800) 366-6889 (Voice/TTY)

Ohio                       (800) 750-0750 (Voice/TTY)

Oklahoma                   (800) 722-0353 (Voice/TTY)

Oklahoma/Okla. City        (800) 522-8506 (Voice/TTY)

Oregon                     (800) 735-2900 (Voice/TTY)

Pennsylvania               (800) 654-5984 (TTY)

Pennsylvania               (800) 654-5988 (Voice)

Rhode Island               (800) 745-6575 (Voice)

Rhode Island               (800) 745-1570

South Carolina             (800) 735-2905 (TTY only)

South Dakota               (800) 877-1113 (Voice/TTY)

Tennessee                  (800) 848-0298 (TTY)

Tennessee                  (800) 848-0299 (Voice)

Texas                      (800) 735-2989 (TTY)

Texas                      (800) 735-2988 (Voice)

Texas                      (800) 735-2991 (ASCII service)

Utah                       (800) 346-4128 (Voice/TTY)

Utah/Logan                 (801) 752-9596 (Voice/TTY)

Utah/Ogden                 (801) 546-2982 (Voice/TTY)

Utah/Provo/Orem            (801) 374-2504 (Voice/TTY)

Utah/Salt Lake City        (801) 298-9484 (Voice/TTY)

Vermont                    (800) 253-0191 (TTY)

Vermont                    (800) 253-0195 (Voice)

Vermont                    (877) 253-7244 (IN FRENCH, Voice/TTY)

Virginia                   711 (Voice/TTY)

Washington                 (800) 833-6384 (TTY)

Washington                 (800) 833-6388 (Voice)

Washington                 (800) 833-6385 (Telebraille)

West Virginia              (800) 982-8772 (TTY)

West Virginia              (800) 982-8771 (Voice)

Wisconsin                  (800) 947-3529 (TTY)

Wisconsin		   (800) 947-6644 (Voice)

Wyoming                    (800) 877-9965 (TTY)

Wyoming                    (800) 877-9975 (Voice)

Most of the above numbers were originally obtained from a list that was last updated in February, 1996. On occasion I have been able to update a few of these numbers, thanks to the assistance of various individuals who have e-mailed me with corrections. However, be aware that many numbers on this page may still be out of date. If this is the case for your state, try dialing 711.

Please let me know of any corrections/updates I need to make. Please also let me know about relay services you are aware of in countries other than the United States. You can email me at the following two email addresses (but remove the "X" from the second):

red_trek@drycas.club.cc.cmu.edu, Xashettle@patriot.net

General note: TTYs (teletype equipment) are also sometimes called TDDs (tele device for the deaf) or TT (teletext). If you've seen these terms used in other places, don't be confused--they all refer to the same thing. Also, in Europe, TTYs are called "minicoms." Let me know if you know of any other international names for TTYs/minicoms

If you've ever slipped and said "TTD" or "TTP" or other incorrect T-oriented alphabet soup--relax! You haven't offended any one. In fact, these errors are so common that you probably haven't even confused anyone. At most you've amused a few people with your mistake.

Thanks to Nancy Seidman for updating the Maryland, U.S., information and for helping turn this into an international listing for the first time by giving me information on the TTY relay service in Italy. Chris Reese gave me the information on Canada and the French relay service in Vermont. Other individuals have updated information for other countries and U.S. states over the years, but unfortunately I don't have their names immediately at hand to give them due credit. If you've given me information in the past and want to see your name up here, please contact me.




Return to Maurice Ssenyonga's letter.
Return to the International Deaf Education and Advancement Fund (I-DEAF) page.
Return to the deafintl page. The "deafintl" listserver (email-based discussion group) enables participants to use email to network with each other and exchange resources, information, and advice for working toward the empowerment of deaf communities in developing countries.


This page was last updated on 6 December 2003 by Andrea Shettle, who can be reached by email at ashettle@Xpatriot.net (remove the "X" before sending your email -- it's not part of the email address)..