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Curious about your CompAmerica Limited One Year
Warranty? Here is a copy of it.
CompAmerica-brand customers:
please click the document at left to download a copy of your
system's Standard Limited One Year Warranty. You may also use it
to obtain over the phone Warranty repair... You should printout,
fill out and keep this document for the lifespan of your product, to
insure you are able to obtain service when you need it! Please note
that upon expiration of your warranty, you may obtain ongoing repair
service at prevailing rates for parts and labor thereafter.
All CompAmerica products carry at least this warranty. MIB Laptops
purchased under this program have the option (at extra charge) of
extending the term of warranty to 3 years. |
NOTE: Information about our optional
Surgical Strike™ Repair Program (SSRP)...
CompAmerica's On Site Service -
CompAmerica's On Site Programs may be purchased with our PCs,
Industrial PCs, and Servers. The program is subdivided into five
alternative forms of service and repair provision. You must
enroll in one or more of these programs for coverage to be in force
(check with your CompAmerica service liaison):
- Plan One: Four
Hour Response (for critical business requirements)
- Plan Two: Next
Business Day Response (for everyday owners of businesses and
personal users)
- Plan Three:
Emergency and Full Time Onsite Response (for mission critical
computer installations)
- Plan Four: Carry
In Service (to one of our 52 Nationwide Carry In Centers, or to
National Centers in Countries around the world)
(Subject to coverage limits)
- Plan Five:
Standard Ship-In / Mail-In Service (Depot oriented)
These programs extend
our Warranty parts replacement to include Door-to-Door coverage,
even in outlying areas. Remote and Extremely remote facilities have
time add-on options to allow us sufficient time to drive to your
facility. If you enrolled in one of the SSRP Plans at time of
purchase, for further information about the terms and conditions
covering your SSRP Plan, please refer to the SSRP Plan documents
provided you at time of purchase. You can also call us at
888-275-2771 with questions about your coverage.
NOTE: General Information about Optional
Extended Warranty Programs -
CompAmerica Extended Warranty documents for MIB and
Mobil-Star/Pro*star Laptops are usually automatically issued within
six months of purchase and mailed you. Please contact CompAmerica if
you have not received yours within six months after receipt of your
product. Thank you! Our phone number is 908-931-1200.
NOTE: Phillips
Magnavox Extended 2 Year Additional Limited Warranty offered
exclusively on Mobil*Star Laptops (optional) -
Due to
the extraordinary and sophisticated nature of our
Mobil*Star Laptops, we have hired Philips Magnavox
to provide an optional Extended 2 Year Additional
Limited Warranty you may purchase within 80 days of
your Mobil*Star Laptop Acquisition.
Philips maintains several hundred repair centers
around the globe, and provides you a shipping box to
ship your unit to them, if they are unable to repair
the unit over the phone.
Please note that this program is honored by Philips
Magnavox directly, but is backed up by CompAmerica.
You continue to receive your 24x7 Technical Support
from us, but you may also contact Philips Magnavox
(providing your serial number to them), and they can
also provide Technical Support.
You may
purchase this Add-On service contract within 80 days
of or at the time of your CompAmerica order.
Questions regarding this extended warranty program
should be directed to Philips Magnavox services at
1-888-755-0526 (Nationwide Phone Support, available
at 24 hours a day, 365 days a year).
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The Philips Magnavox
priority protection:
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Two-business-day turn-around on all service
calls - guaranteed - or we'll extend your
protection for another 30 days absolutely free.
(Subject to parts availability)
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Service from authorized Philips Magnavox
technicians.
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"No Lemon" guarantee - covered products will be
replaced if repaired more than three times for
the same problem during the service contract
term.
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No deductible - parts and labor included.
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Wrap-around service - Philips Magnavox picks up
where the manufacturer's warranty stops. That
way, you're always covered.
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Software break/fix support.
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Personalized service contract that transfers if
you sell the system.
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™
The North Jersey Better Business Bureau
recently closed, so we re-signed-up with the
New Jersey BBB in Trenton, New Jersey.